Recommendation from an Auditee, VP of Regulatory Compliance and Quality Management of a CRO:
"I would like to take this opportunity to recommend the auditor Orit Galperin. She was auditing for ** and I cannot express strongly enough the positive impact she had on my very young and new staff. They had high anxiety concerning the audit and she came in – made a very nervous situation into a positive, learning experience. She was professional, constructive, engaging – explaining observations or deficiencies so that they learned and understood the process. For me who has over 30 years in the Quality business- it was by far the best constructive and effective audit I have been in.
Thank you from me and my staff!
Sponsor, VP of Global Quality in response to my Audit Report: "Once again beautifully written thorough and detailed report! Thanks a bunch!!"
Sponsor, in response to my 5days Mock-Inspection Remote Audit: "Once Again, thank you for the audit observations and many discussions and feedback points you shared. Remote auditing is a challenging endeavor. Your audit allowed us to receive a great deal of valuable experience to improve our authority inspection process so we can be better prepared when an agency remote audit will be required."
Director, GCP, R&D Quality Assurance, after a complex for-cause audit:
"Dear Orit, Thanks again.
This was a tough audit and your hard work is much appreciated.
Many thanks again, also for your patience with our questions.
You are clearly an expert 😊 and I hope we will be able to work with you again."
Associate Director, Quality Assurance
"Thank you for your effective auditing! It has been a smooth and efficient collaboration that I really appreciate."
Feedback from a consulting company:
Good job, as usual and a personal email from **, Senior VP Quality saying that they have no comments to your ** audit report.
I am confident that you will feature prominently in the 2023 wish list and not just from sponsor ** . For me, you write some of the best audit reports on top of your auditing prowess. If I could, I would have cloned you long ago."
Consistently, I receive expressions of gratitude from auditees and sponsors, regardless of the quantity or severity of observations.
This positive feedback is a testament to the fruitful collaboration and the implementation of effective corrective actions. Clients and sponsors appreciate being treated with the seriousness, and this approach consistently results in an enhancement of the overall quality of the organization. It's a win-win scenario where satisfaction is high, and the quality standards are elevated.